PROTECTION OF YOUR DATA: OUR PRIORITY

WIZYOU SA attaches great importance to the protection of your personal data and wishes to inform you as completely as possible about the management, protection and processing of this data by our company. We collect and use the personal data that we need in our activities in order to offer you personalized and quality products or services.

We will only use the personal data gathered over this website as set out in this policy. Below you will find information on how we use your personal data, for which purposes your personal data is used, with whom it is shared and what control and information rights you may have.

Note to visitors and users of this website: this website is subject to specific conditions of use available on the site (“WEBSITE TERMS OF USE”), which is part of this policy. Your use of the site and the personal data that you agree to communicate on the site are subject to the provisions of this policy and the applicable conditions of use.

  1. WHO IS RESPONSIBLE FOR PROCESSING YOUR DATA ?

The controller for processing your data is WIZYOU SA, whose registered office is located Rue Emile Claus 12 at B-1000 Brussels, registered with the Banque Carrefour des Entreprises under the number BE0818.141.055.

WIZYOU SA is your interlocutor and responds to the regulatory control authorities regarding your data.

WIZYOU SA determines the purposes for which your data is processed, the means implemented for the collection and processing of this data and all the characteristics of the processing, explained in this declaration.

  1. WHAT ARE THE PERSONAL DATA PROCESSED?

During your visit to our website or as part of your commercial relationship with WIZYOU SA, the following personal data may be collected and processed:

  • Identification data: surname and first name, address, date and place of birth, e-mail address, photo, telephone number, IP address, and any other personal data that may be relevant for the purposes set out below.
  • The data necessary for the formation and the execution of the contract: name of your organization, information on the type of organization (company, school, university,…), information concerning the level of training of the members, information finance, bank information (credit card number and expiration date, name and address of card holder), delivery method and people to whom purchases should be sent, …
  • Data relating to your browsing behavior on the WIZYOU SA website: pages viewed, services requested, subscription to our Newsletter, purchases or requests, reactions to commercial proposals, etc.
  • Data collected via cookies which may, for example, provide information about your preferences or collect statistical data. You will find more information on cookies below (« 9. COOKIES »).
  • All other data necessary to start and/or continue our business relationship.

You are always free to provide or not all or part of your personal data.

However, if you choose not to provide them, certain features of the site may not function properly and / or you will be refused access to certain pages of the site. In particular, you will not be allowed to purchase software licenses or other products or services through the site.

In any event, the personal data collected will be limited to the data necessary for the purposes set out below.

  1. WHEN DO WE COLLECT YOUR PERSONAL DATA?

WIZYOU SA collects your personal data when you come into contact with it, when you become a customer of our company, when you use one of our products or services and when you connect to the WIZYOU SA website, and sometimes even offline.

This privacy policy applies, regardless of the mode of collection or processing.

When you access the WIZYOU SA website, the servers consulted automatically collect the following data:

  • Your internet protocol (“IP”) address;
  • The date and time of your access to the site;
  • The pages viewed;
  • The type of browser used;
  • The platform and/or operating system installed on your computer;
  • The search engine as well as the keywords used to find the site.

  1. WHY DO WE PROCESS YOUR PERSONNEL DATA ?

WIZYOU SA collects and uses your personal data for the needs of its activity and in particular for the following purposes:

  • Provide contracted services or prepare contracts at your request

Your personal data is generally collected and processed to allow WIZYOU SA to fulfil its contractual obligations, but also to manage its commercial relations, to offer commercial or support services, to adapt its products and services to the needs of its customers, draft contracts, orders, invoices, improve marketing and advertising efforts, etc.

WIZYOU also collects and processes your data in order to identify your needs and areas of interest and to provide you with the most suitable products and services, manage your training and/or certification on WIZYOU SA products and services.

The collection and processing of your personal data also allows WIZYOU SA to manage its research and development activities (development requests, incidents, quality questions, tests, etc.), to manage surveys, to manage its marketing activities, allow you to register for seminars, webinars, events, etc.

Subject to applicable local law, by providing your email address, you expressly authorize WIZYOU SA to use it with other personal data useful for sending you commercial or marketing messages.

  • Personalize and improve your user experience on our site

WIZYOU collects and uses personal data during your use of our website to allow you an interactive and personalized use of the website, to provide you access to all the characteristics and options offered by the website, to allow you to open and manage an account in order to obtain specialized documentation and technical assistance, allow you to exchange with other users of the site, allow you to participate in a contest, allow you to buy software licenses, products or services, download software and/or register software licenses, etc.

  1. HOW IS YOUR PERSONAL DATA PROTECTED ?

WIZYOU SA takes care to protect and secure the personal data that you have chosen to communicate to it, in order to ensure its confidentiality and prevent it from being distorted, damaged, destroyed or disclosed to unauthorized third parties.

WIZYOU SA has taken physical, electronic and organizational protection measures to prevent any loss, misuse, unauthorized access or distribution, possible alteration or destruction of this personal data. Among these protection measures, WIZYOU SA integrates technologies specially created to protect personal data during their transfer.

All personal data being confidential, their access is limited to the collaborators and service providers of WIZYOU SA who need it in the execution of their mission. Under the applicable legislation, they are considered to be the data controllers and/or processors. All persons having access to your personal data are bound by an obligation of confidentiality and are liable to disciplinary measures and/or other sanctions if they fail to comply with these obligations.

However, despite the efforts of WIZYOU SA to protect your personal data, WIZYOU SA cannot guarantee the infallibility of this protection due to the inevitable risks that may arise during the transmission of personal data. You have to be very caution to prevent unauthorized access to your personal data. You are responsible for keeping your password and the information in your account confidential. Therefore, you should make sure to log out if you are sharing the same computer or connect to a public network.

If you think that the security of your personal data has been compromised or that it has been misused, you are invited to contact WIZYOU who will investigate complaints, regarding the use and disclosure of personal data and will attempt to resolve it in accordance with the principles contained in this policy.

Any possible security breach will be notified to you within 72 hours, in accordance with current legislation.

  1. HOW LONG IS YOUR DATA STORED?

It depends on the type of data and the regulations. For some data, there are minimum retention periods and for others, maximum periods.

WIZYOU SA ensures that all the personal data collected is kept for a limited period depending on the purpose of the processing and only for the period provided for by applicable law.

  1. TO WHOM CAN WE TRANSFER YOUR DATA?

  • Transfers within the company

Your personal data may be disclosed within the company WIZYOU SA for the purposes set out above, and WIZYOU SA may transfer your data to other entities or subsidiaries of the company as well as to other entities that assist the company in execution, management and control of operations, including IT support and security or the provision of specific products and services

WIZYOU SA treats your data with the greatest care and only shares your data in order to offer you the best services during the execution of the contract.

  • Transfers outside the company

WIZYOU SA may communicate your personal data to third parties if it is required by law or if WIZYOU SA considers that such disclosure is reasonably necessary to comply with a legal procedure (for example, a mandate, a citation to appear or any other court decision) or to protect the rights, property or personal safety of WIZYOU SA, our customers or the public.

WIZYOU SA may also be required to transfer your personal data to third parties if WIZYOU SA considers that such a transfer is necessary for technical reasons (for example, for hosting services by a third party) or to protect its legal interests (for example, in the event of the sale of assets to a third company, change of control or total or partial liquidation of WIZYOU SA).

WIZYOU SA may also share your personal data with business partners when WIZYOU SA and the business partner jointly sponsor an event or participate together in a marketing promotion in which you engage.

If applicable law allows, WIZYOU SA may also share your personal data with third parties in order to offer you targeted marketing or advertising offers. These transfers may take place by internet or by any other method deemed appropriate by WIZYOU SA in accordance with the applicable legislation and the internal security policies of WIZYOU SA.

  • Transfers outside the European Economic Area (EEA)

WIZYOU SA may transfer your personal data outside the European Union, provided that it is sure, before transferring it, that entities outside the European Union offer an adequate level of protection, in accordance with European applicable legislation.

In the event of access to the site from a country which is not a member of the European Union whose legislation relating to the collection, use and transfer of data differs from that of the European Union, we draw your attention to the fact that by continuing to use the site, you transfer your personal data to the European Union and consent to this transfer.

You also have the right to authorize or not to authorize WIZYOU SA to use your personal data for a purpose other than those for which this personal data was initially collected. You can object to this use by contacting the following address: jean.louis.baltus@wizyou.com.

  1. WHAT ARE YOUR RIGHTS?
  • Right to information, access, rectification, erasure, restriction of processing, data portability and right to object

You have the right to information regarding the data collected and the purposes of their processing. You have the right to access your personal data and to obtain the communication of your personal data kept by WIZYOU SA.

You also have the right to obtain restriction on the processing of your personal data, the right to object to such processing, as well as the right to receive your data in a structured, commonly used and machine-readable format.

Finally, you have the right to request the rectification, updating or deletion of your personal data.

If you have an account, you can exercise your rights of access and rectification by logging into your account.

Otherwise, you can exercise your rights of access and rectification by sending an e-mail to the following address: jean.louis.baltus@wizyou.com.

  • Right to lodge a complaint

In the event of a conflict concerning the processing of your personal data, you can contact yourself by sending us an email to the address jean.louis.baltus@wizyou.com.

You can also submit a complaint to the Data Protection Authority either by postal mail rue de la Presse 35 at 1000 Brussels, or by email at contact@apd-gba.be, or by phone on +32 2,274 48 00.

  1. COOKIES

WIZYOU SA website may use cookies or other technologies that may collect or store personal data.

Cookies are text files stored and used to record personal and non-personal data concerning your navigation on the site. Cookies can be permanent (and remain after you disconnect from the sites in order to be used during your subsequent visits to the site) or temporary (and disappear as soon as you disconnect from the site).

WIZYOU SA uses cookies to:

  • Improve your user experience, in particular by:
    • Allowing a service to recognize your material, so you will not have to provide the same information several times in order to perform the same task;
    • Recognizing the username and password that you have already provided so that you do not have to provide them on every web page that requests it;
  • Analyze traffic and data on the site in order to:
    • Measure the number of service users, thus making them easier to use and ensuring their ability to respond quickly to our requests;
    • Help WIZYOU SA to understand the way in which users interact with services in order to improve them.

When transmitting the information generated by these cookies, the cookie settings ensure that the IP address is made anonymous before geolocation and before storage.

When you browse the site, cookies are enabled by default and data can be read or stored locally on your hardware. You will be notified the first time you receive a cookie and can choose whether to accept it or not.

By continuing to use the site, you expressly accept the use by WIZYOU SA of such cookies.

You can also configure your browser to systematically refuse cookies (including cookies used for audience measurement purposes).

However, if this were the case, certain functionalities and characteristics of the sites may not function properly and you may not be able to access certain parts or services of the site.

  1. THIRD PARTY SERVICES

WIZYOU SA may also use the services of third-party providers (such as Adobe Analytics, Google Analytics, LinkedIn, etc.) to perform the services on its behalf and in particular for:

  • Analyze your browsing habits and measure the site audience,
  • Analyze your interests and offer you targeted marketing or advertising offers,
  • Allow you to share the content of the site with other people on social networks or to let these other people know what you are watching or what you think (eg the “Like” button on Facebook)

In this case, web beacons and cookies provided by these third-party providers could be used and stored.

When transmitting the information generated by these cookies, the cookie settings ensure that the IP address is made anonymous before geolocation and before storage.

Our service providers will use this information to evaluate your use of the site, to write reports on site activity for WIZYOU SA, and to offer you better services and advertisements targeted to your needs. They will not associate your IP address with any other of their data.

When you browse the site, cookies are enabled by default and data can be read or stored locally on your hardware. You will be notified the first time you receive a cookie and can choose whether to accept it or not.

By continuing to use the site, you expressly accept the use by WIZYOU SA of such cookies.

You can also configure your browser to systematically refuse cookies (including cookies used for audience measurement purposes).

However, if this were the case, certain functionalities and characteristics of the sites may not function properly and you may not be able to access certain parts or services of the site

  1. AMENDMENTS TO THIS PRIVACY POLICY

This Privacy Policy may be updated according to the needs of WIZYOU SA and the circumstances or if required by law.

We therefore invite you to regularly check for updates. WIZYOU reserves the right to change this policy from time to time by updating our website respectively. Please visit the website regularly and check our current privacy policy.

This policy was last updated on June 1st 2020.

  1. CONTACTING US

Please submit any questions, concerns or comments you have about this Privacy Policy or any requests concerning your personal data by email via the address: jean.louis.baltus@wizyou.com.